Privacy Policy

Last updated: 18 March 2026.

This Privacy Policy explains how Slotornado Casino (“Slotornado Casino”, “we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you access or use our website and services available at slotornadocasino.co (the “Website”) and participate in any related online casino products, features, and promotions (collectively, the “Services”).

By using the Services, creating an account, or otherwise providing personal information to us, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described here. If you do not agree with this Privacy Policy, you should not use the Services.

1. Data Controller and Contact

Slotornado Casino is the entity responsible for determining the purposes and means of processing your personal information (the “data controller” under the General Data Protection Regulation (GDPR) where applicable).

If you have any questions about this Privacy Policy or about how we handle your personal information, you can contact us at:

Email: [email protected].
Subject line: “Privacy – Slotornado Casino”

We may appoint a Data Protection Officer or equivalent privacy contact in accordance with applicable law, and their details will be made available upon request if required by law.

2. Scope and Legal

This Privacy Policy applies to:

Visitors to our.
Registered players who create and use a Slotornado Casino.
Individuals who contact us via email or other communication.

The processing of personal information by Slotornado Casino is carried out in compliance with:

Applicable Canadian privacy legislation, including federal and provincial privacy and data protection laws that apply to our operations and Services in Canada.
The European Union General Data Protection Regulation (GDPR) when we process personal data of individuals located in the European Union, or where GDPR otherwise applies to our activities.

We process personal information only where we have a valid legal basis to do so. Legal bases we rely on (depending on the circumstances and jurisdiction) may include:

Your.
Performance of a contract with you or steps taken at your request before entering into a.
Compliance with legal obligations (for example, anti-money laundering and responsible gambling obligations).
Legitimate interests pursued by us or by a third party, provided that such interests are not overridden by your rights and.

3. Personal Information We

The types of personal information we collect depend on how you use the Services and the choices you make. We may collect, use, store, and transfer the following categories of personal information:

3.1. Identification and Account Data

Full name.
Username and.
Date of birth and age verification.
Country of residence and address (where applicable).
Copy or details of government-issued identification (where required for verification, fraud prevention, or legal compliance).

3.2. Contact

Email.
Telephone number or mobile.
Any other contact details you choose to.

3.3. Financial and Transaction Data

Payment method details (for example, certain card information, e-wallet information, or other payment data as required to process deposits and withdrawals).
Transaction history including deposits, wagers, wins, losses, bonuses, and.
Currency and payment status.

We do not typically store full card numbers or sensitive payment information ourselves when we use secure third-party payment service providers.

3.4. Technical and Usage Data

IP address and approximate location information derived from it.
Device information (type, operating system, browser type and version, device identifiers).
Log-in timestamps and session.
Pages visited, clicks, and other browsing actions on the.
Referral URLs and campaign tags (for example, marketing or affiliate tracking parameters).

3.5. Marketing and Communication Data

Preferences regarding receiving marketing communications from us or from our.
Records of your consents, subscriptions, and.
Interaction data with marketing emails and online promotional content (for example, opens, clicks).

3.6. Customer Support and Communication Data

Content of messages, emails, or chat interactions with our support team.
Records of complaints, queries, and resolution.
Any additional information you may volunteer when communicating with us.

3.7. Sensitive and Regulated

In certain circumstances, we may process information needed to comply with responsible gambling, anti-fraud, and anti-money laundering obligations, such as:

Verification information and.
Information regarding self-exclusion, gambling limits, or problem gambling.
Information related to investigations of suspicious activities, fraud, or regulatory.

We process this information only when required or permitted by applicable law, and we apply appropriate safeguards.

4. How We Collect Personal

We collect personal information from various sources:

Directly from you When you register an account When you make deposits, withdrawals, or place wagers When you contact our support team or participate in promotions When you set account preferences or submit verification.
Automatically when you use the Website or Services Through cookies, web beacons, and similar technologies Through log files and technical monitoring tools that record interactions with our Website and.
From third parties Payment service providers, banks, and financial institutions Identity verification, KYC (Know Your Customer), and anti-fraud service providers Marketing partners and affiliates that drive traffic to our Website Analytics and advertising partners that provide anonymized or pseudonymized insights into user.

5. Purposes and Legal Bases for

We use your personal information for the following purposes, based on the legal bases described below. More than one legal basis may apply depending on the context.

5.1. Account Registration and

To create, verify, and manage your player.
To provide you with access to the Services and maintain your account status Legal basis: performance of a contract; compliance with legal obligations; legitimate interests (maintaining secure and functioning services).

5.2. Provision of Gaming

To process deposits, wagers, game play, wins, and.
To manage loyalty programs, bonuses, and promotions that you participate in.
To track your account balances and transaction history Legal basis: performance of a contract; compliance with legal obligations.

5.3. Verification, Security, and

To verify your identity, age, and eligibility to use the.
To fulfill legal, regulatory, and licensing requirements (including responsible gambling requirements and anti-money laundering laws).
To detect and prevent fraud, abuse, and other unlawful.
To support investigations and respond to lawful requests from authorities or regulators Legal basis: compliance with legal obligations; legitimate interests (security and fraud prevention).

5.4. Communication and Customer

To respond to your requests, questions, and.
To send you important service-related notices (for example, changes to terms, security alerts).
To manage your communication preferences and record our interactions with you Legal basis: performance of a contract; legitimate interests (providing support and maintaining relationships).

5.5. Marketing and

To send you marketing messages about our Services, offers, and promotions if you have given your consent or where otherwise permitted by law.
To personalize promotions and content to match your preferences and gaming.
To measure the effectiveness of marketing campaigns Legal basis: your consent where required; legitimate interests (promoting and improving our Services), in accordance with applicable law.

You can withdraw your consent or opt out of marketing communications at any time as described in Section 10.

5.6. Analytics and Service

To analyze Website and platform.
To understand how users interact with our.
To test and implement new features, optimize game offerings, and improve user experience Legal basis: legitimate interests (improving and developing our Services).

5.7. Legal Claims and Risk

To manage, defend, or assert legal.
To manage business risks and conduct internal audits and compliance checks Legal basis: legitimate interests; compliance with legal obligations.

6. Cookies and Similar

We use cookies and similar tracking technologies on the Website to collect and store certain information about your interactions with our Services.

6.1. What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. Cookies may be “session” cookies (which expire when you close your browser) or “persistent” cookies (which remain until they expire or are deleted).

6.2. Types of Cookies We Use

Strictly necessary cookies: Essential for the operation of the Website and enabling core functions, such as secure log-in and transaction processing.
Functional cookies: Help us remember your preferences (for example, language and region) and improve your experience.
Performance and analytics cookies: Help us understand how visitors use the Website, so we can improve its performance and features.
Marketing and advertising cookies: Used to deliver relevant advertisements and track the effectiveness of marketing campaigns.

6.3. Managing

You can manage or disable cookies through your browser settings. Please note that if you block certain cookies, some parts of the Website or certain functions may not operate properly. Some cookies that are strictly necessary for the functioning of the Services cannot be disabled through our interfaces because they are essential.

Where required by law, we will ask for your consent before using non-essential cookies and similar technologies, and we will provide you with options to manage your cookie preferences.

7. How We Share Your Personal

We may share your personal information with the following categories of recipients, strictly for the purposes outlined in this Privacy Policy:

Service providers and technical partners Hosting providers, IT and security providers Customer support tools and communication platforms Data analytics and performance monitoring.
Payment and financial institutions Payment processors, banks, and financial partners assisting with deposits, withdrawals, and transaction.
Identity verification and compliance partners KYC and identity verification services Fraud prevention and risk management service providers Anti-money laundering and sanctions screening.
Marketing and advertising partners Affiliate partners who refer users to our Website Email and campaign management providers Platforms used for advertising and retargeting, where permitted by law and based on your consent where.
Regulatory authorities and law enforcement Government, regulatory, or law enforcement authorities where required by applicable law or regulation Licensing authorities and relevant gaming regulators, if applicable, in order to comply with regulatory.
Professional advisers Legal, financial, tax, and compliance advisers where necessary in connection with our legitimate business interests and legal.
Business transfers In connection with any merger, acquisition, reorganization, or sale of assets, where your personal information may be transferred as part of the business transaction. We will take steps to ensure that any recipient continues to process your information in a manner consistent with this Privacy Policy.

We do not sell your personal information in the sense typically understood under consumer privacy laws that restrict the sale of personal information, though we may share certain data with third parties for targeted advertising when permitted by law and subject to your choices.

8. International Data

Because we operate in a global online environment, your personal information may be transferred to and processed in countries other than the country where you reside. These countries may have data protection laws that differ from those in your jurisdiction and may not be considered to offer the same level of protection.

Where required by law, we implement appropriate safeguards for cross-border transfers of personal data, such as:

Contractual safeguards, including standard contractual clauses approved by relevant.
Technical and organizational measures to ensure ongoing confidentiality, integrity, and availability of your data.
Additional safeguards required by law or recommended by supervisory.

By using the Services, you acknowledge that your personal information may be transferred and processed outside your country, subject to the safeguards described in this Privacy Policy and applicable law.

9. Data

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, accounting, and reporting obligations, and to resolve disputes.

The specific retention periods may vary depending on:

Legal and regulatory requirements applicable to online gambling, anti-money laundering, and financial.
Our contractual obligations and internal.
The status of your account (active, suspended, closed).
The need to retain information for the establishment, exercise, or defense of legal.

Once personal information is no longer required for the purposes for which it was collected and we are not required by law to retain it, we will either securely delete, anonymize, or aggregate it so that it can no longer be linked to you.

10. Your Rights and

Depending on your jurisdiction and subject to applicable law, you may have certain rights regarding your personal information. These rights may include:

Right of access: You may have the right to request confirmation that we process your personal data and to obtain a copy of the personal data we hold about you.
Right to rectification: You may request that we correct inaccurate or incomplete personal data about you.
Right to erasure: In certain circumstances, you may request that we delete or remove your personal data. Some data may be retained where required by law or where necessary for our legitimate interests.
Right to restriction of processing: You may request that we restrict the processing of your personal data in certain situations.
Right to data portability: Where applicable, you may request to receive your personal data in a structured, commonly used, and machine-readable format and have that data transmitted to another controller.
Right to object: You may object, on grounds relating to your particular situation, to certain types of processing, including processing based on legitimate interests or for direct marketing purposes.
Right to withdraw consent: Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing based on consent before its withdrawal.

10.1. Exercising Your

To exercise any of your rights, please contact us at [email protected] and clearly describe your request. We may ask you to provide certain information to verify your identity before fulfilling your request.

We will respond to your request within the time period required by applicable law and will provide reasons if we are unable to comply with a request in full.

10.2. Marketing

You can manage your marketing preferences in the following ways:

By using the unsubscribe link included in our marketing.
By adjusting your communication preferences in your account settings (if available).
By contacting us at [email protected] with a clear request to opt out of marketing.

Even if you opt out of marketing communications, we may still send you non-marketing messages relating to your account, security alerts, or other important information about the Services.

11. Security of Your Personal

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures may include:

Encryption of data in transit and at rest where.
Access controls, authentication mechanisms, and role-based.
Regular monitoring, logging, and auditing of.
Secure development and deployment.
Employee confidentiality obligations and training on data.

Despite our efforts, no security system is completely impenetrable, and we cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and for ensuring that you log out and close your browser when you have finished your session. If you suspect any unauthorized access or misuse of your account, please contact us immediately.

12. Children and Age

Our Services are intended only for individuals who are of legal age to participate in online gambling under the laws applicable in their jurisdiction. We do not knowingly collect personal information from individuals who are under the legal age.

If we become aware that personal information has been collected from a person who is not of legal age, we will take reasonable steps to:

Close the relevant.
Delete or anonymize the personal information, unless we are required to retain it for legal or regulatory.
Take any additional steps required by applicable law or our regulatory.

If you believe that we may have collected information from an underage individual, please contact us at [email protected].

13. Responsible Gambling and Player

We may process personal information relating to your gambling behavior for the purposes of:

Identifying potential signs of problem gambling or risky.
Implementing self-exclusion, deposit limits, or other responsible gambling tools that you choose to.
Complying with legal and regulatory requirements regarding player.

This may involve monitoring your gameplay, deposits, withdrawals, and interactions with the platform to identify potential concerns. Such processing is carried out in accordance with applicable law and with appropriate safeguards to protect your privacy.

14. Third-Party Websites and

The Website may contain links to third-party websites, services, or content that are not operated by Slotornado Casino. This Privacy Policy does not apply to those third-party sites and services.

If you follow a link to any such third-party site or service, please note that those entities may have their own privacy policies, and we do not accept responsibility or liability for their practices. We encourage you to review the privacy policies of any third-party websites or services you access.

15. Automated Decision-Making and

We may use automated decision-making and profiling in connection with our Services, for example:

To assess eligibility for certain promotions, bonuses, or loyalty.
To detect and prevent fraud and.
To support responsible gambling efforts and risk.

When such automated processing produces legal effects concerning you or similarly significantly affects you, we will ensure that it is carried out in compliance with applicable law and that appropriate safeguards are in place, including the right to obtain human intervention, to express your point of view, and to contest the decision where required by law.

16. Changes to This Privacy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

Update the “Last updated” date at the top of this Privacy.
Take reasonable steps to notify you of significant changes, which may include notifications on the Website, email communications, or prompts within your.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of the Services after changes become effective will be considered your acceptance of the updated Privacy Policy.

17. How to Contact Us and Lodge a

If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, you can contact us at:

Email: [email protected].

We will do our best to address your concerns. Depending on your jurisdiction, you may also have the right to lodge a complaint with a competent data protection authority or privacy regulator if you believe that your rights have been infringed. Information about how to contact such authorities is typically available on their official websites.

If you intend to use this Privacy Policy directly on the Website, do you also need a separate, shorter privacy notice or banner text for cookie/consent pop-ups tailored to Canadian users?

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